CRM

The ReCreateX CRM module is the tool within ReCreateX that links CRM to mailing.

Through far-reaching selections (queries), the right target group can very quickly be determined and a mail merge can be set up fully automatically with just a few keystrokes.

Selections can be made within the following categories (or a combination):

  • Customers
  • Registrations
  • Waiting lists
  • Lesson groups
  • Membership
  • Bookings
  • Ticketing

For example: Selection of all residents of West Flanders between the ages of 18 and 25 who signed up for a particular activity last year. Once this selection is made, further selections can be made within the selected group.

In this way a confirmation can easily be sent to participants of certain activities, or participants can be informed of cancellations or changes, etc.

For each mailing you can also decide whether it should be sent by letter or e-mail. A combination is also possible, e.g. mailing by e-mail, but if no e-mail address is known, a letter is sent.

The strength of the CRM module is that, thanks to the data available in the central database, the right people can be reached in a quick, focused manner.

In case the mailing is sent per e-mail, allowance is made for possible spam filters.

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